Field result · Equipment rental · 2022

Telematics for a rental fleet of aerial work platforms

How a Malaysian machinery dealer and rental company tracked engine hours, fuel and battery condition on 70+ Genie lifts — the data foundation for predictive maintenance.

Result snapshotRental fleet · Malaysia
−10%
Operating costs
Units
70+ MEWPs
Series
Genie S, Z, GS
Customer
Machinery dealer & rental company, Malaysia
Industry
Equipment rental
Machinery
70+ Genie boom and scissor lifts
Solution
DUT-E sensors, MasterCAN DAC, CANUp gateway
Result
−10% operating costs; service by real usage
Genie telescopic, articulated and scissor lifts
The customer

A machinery dealer that rents out its fleet

Founded in 2005, the company is an official distributor of leading heavy machinery brands, including Genie. It sells machinery in Malaysia and rents it out to industrial and construction firms, logistics and warehousing companies and building renovation businesses.

The monitored fleet includes Genie telescopic boom lifts (S series), articulated boom lifts (Z series) and scissor lifts (GS series), with Kubota, Deutz, Ford and Perkins diesels of 10–99 kW.

Boom lift on site
The task

Maintenance by usage, across hundreds of sites

Under the rental contracts, the company is responsible for maintenance. But daily operating hours and the number of lifts vary hugely from site to site, so servicing by calendar doesn’t work — and with lifts spread across hundreds of sites, tracking each one by hand was impossible.

Management wanted remote monitoring of every unit: engine hours and speed, fuel consumption and fuel remaining, ignition on/off, on-board voltage and GPS position.

DUT-E, MasterCAN DAC and CANUp connected over CAN J1939
The solution

One CAN network per lift

Each lift received a DUT-E fuel level sensor (fuel monitoring plus engine time in idle, optimal and overload modes), a MasterCAN DAC converter that digitises analogue signals — RPM, boom position from the joystick relay, ignition key — and a CANUp telematics gateway, all linked through S6 technology over CAN J1939.

The gateway sends reports over 2G/3G/LTE, raises events on refuelling, draining or leaving a geozone, sends e-mail/SMS alarms without a server, and supports remote diagnostics.

The result

More than 70 lifts now report operating time, fuel consumption, fuel remaining and battery / on-board voltage in real time, so the company can plan service and deployment far better. With reliable machine data as the first step towards predictive maintenance, operating costs fell by 10%. The company plans to equip its entire fleet.

At a glance

Task → Solution → Result

Task

Servicing a scattered rental fleet

Lift usage varies by site; calendar maintenance and manual tracking didn’t work.

Solution

DUT-E + MasterCAN DAC + CANUp

Fuel, engine, boom and battery data on one CAN network, reported over cellular.

Result

−10% operating costs

70+ lifts monitored live; predictive maintenance under way.

All necessary equipment was easy to install on MEWPs without changing control elements. Thanks to monitoring system installation, fleet management automation became possible – now we can monitor online: status of battery/on-board network, fuel consumption, location of MEWPs.

Company representative · Rental company, Malaysia

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